This company really ranks high in terms of professionalism and good customer service. This is the second time I have hired Arizona Tile & Grout Care to thoroughly clean my saltillo tile since we moved to Tucson several years ago. The floors now look clean and gorgeous and I feel good knowing I’m taking care of my floors– a major architectural feature of our southwestern home. Rob Edwards is a true professional. He knows his business, but also knows the importance of good customer service. He responds to calls quickly and never hesitates coming to our house for an updated estimate. He is pleasant and conscientious as well. James, the technician who did the floors, was equally as polite and professional. He was easy to communicate with and answered all my questions in a courteous manner. I look forward to a continued working relationship with this fine Tucson company. I highly recommend them.